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custom crm solutions PrimeSourcing

Our CRM solutions transform opaque businesses into customer-centric ones by leveraging our deep understanding of the banking and financial services industry, experience in implementing business intelligence and analytics systems, and our knowledge of e-commerce solutions for the financial services vertical.

With a unique CRM methodology, successful global partnerships across industry segments with CRM leaders (such as Siebel CRM, Oracle CRM and Peoplesoft CRM) and a sturdy backbone of 400 person-years of experience, our CRM solutions are founded on a strong base.

We have successfully executed complex CRM projects in leading investment banks, equity research organizations and consumer banks spread over 17 countries in Asia Pacific, US, Europe, Latin America. We have also fulfilled assignments involving re-engineering of customer relationship practices and integration of front-office solutions with back-office solutions and data warehousing applications.


Our CRM services include:

    crm consulting services

    crm package implementation services

    crm integration services

    crm support services

    crm reporting services

    Siebel crm services (in addition to crm package services)

     



crm 
custom solutions

consulting

IT infrastructure services

kpo

Other services include:

    business process consulting

    gap analysis program

    product fitment analysis

    product customization and configuration

    data migration

    back-end infrastructure support

    24x7 helpdesk and ongoing production support


Read more about our custom solutions.

Read Prime Knowledge, a digest on the IT services industry.

  Global IT services for the financial services industry


products custom services consulting it infrastructure services kpo



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  Last updated on : 04-Mar-2008
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